For someone from a collectivist, high context culture, negotiation resources in a conflict often revolve around ________
a. individual pride
b. ego-based emotions
c. a sense of autonomy and power
d. face maintenance
D
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Compensation in response to an act of spatial invasion includes all of the following except ______.
a. gaze aversion b. smiling c. less direct body orientation d. folding arms across chest
Which of the following characteristics most accurately describes a micro-expression?
a. difficult to control b. provides a reliable source of information about one’s feelings c. frequently goes unnoticed d. All of these
Research demonstrates that most of the meaning of messages comes from
a. cognitive-behavioral interventions. b. verbal communication. c. nonverbal communication. d. content messages. e. immediacy behaviors.
Communication that occurs when two people attempt to mutually influence one another through a channel other than face-to-face, usually for the purpose of managing relationships is called_____ communication
a. mediated interpersonal b. hidden c. blind d. impersonal