A type of negative communication which includes name-calling and nonverbal cues is

a. defensiveness.
b. criticism.
c. stonewalling.
d. contempt.


Answer: d

Communication & Mass Media

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__________ are the jumbles of letters, “slashes,” and “dots” that indicate the network addresses of content stored on Web servers

a. ?HTML b. ?Uniform resource locators (URLs) c. Portals d. ?Phishing

Communication & Mass Media

Sampling is a technique where a field observation participant refers the researcher to other potential participants who, in turn, refers her or him to other potential participants

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

According to your textbook, when formulating a question for discussion, a problem-solving small group should phrase the question

A. so as to allow a wide variety of answers. B. so as to avoid interpersonal conflict in the group. C. so the whole group can answer it. D. so the group can reach a majority decision. E. All of these answers are correct.

Communication & Mass Media

Groupthink refers to a mode of thinking where a group is more concerned with high quality decision making than cohesiveness.

Answer the following statement true (T) or false (F)

Communication & Mass Media