Humor can make your message more persuasive
Indicate whether the statement is true or false
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Mackenzie's team is meeting after a pretty bad fight between two team members. Since then, the two team members have apologized to one another, made amends, and a few compromises have been made to adjust the team structure and reorient the team in the direction of team goals. Mackenzie's team is in the :
a. Norming b. Storming c. Forming d. Performing
When the verbal message does not match the nonverbal message, people will
a. usually believe the nonverbal message. b. usually believe the verbal message. c. not believe the speaker. d. want more information about the speaker.
Success of mediation can be evaluated by ______.
A. the mediator’s settlement rate B. the improved psychological health of individuals and/or the improvement in the disputants’ relationship C. the fees collected by the mediator D. how high-profile cases help the mediator’s standing in the mediator community
A. running the board combo
A. TRUE B. FALSE