What are some things that cause tunnel vision and how can we avoid this?
What will be an ideal response?
One of the ways this happens is when a symptom(s) of the problem becomes the focus
of the troubleshooting process instead of the root cause. Hurrying through the
troubleshooting process or not having a firm grasp of all the elements of the system could
also lead to tunnel vision. When a troubleshooter runs out of ideas or thinks they may be
a victim of tunnel vision, a good resource is the other people around who have experience
troubleshooting the system.
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