Jimmy's understanding and interpretation of an instruction from his teacher is hampered because he is preoccupied with a personal matter. Which type of barrier to communication does this represent?
A. Emotional distraction
B. Physical distraction
C. I-attitude
D. You-attitude
A
In the scenario, Jimmy's preoccupation with a personal matter is an emotional distraction.
These distractions may include thinking about a personal matter or allowing an emotion such
as anger to influence how you interpret a message.
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