An employee who provides clerical backup for outside salespersons, runs credit checks, follows up on deliveries, and answers customers' business-related questions is called a sales assistant
Indicate whether the statement is true or false
TRUE
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Most banks implement customer retention programs aimed at their best customers. They do this because they know that retaining customers usually results in
A. a product development growth strategy. B. more clearly defined market segments. C. increased long-term profits. D. opportunities for diversification. E. an operational advantage.
For an advertiser, the target audience can be understood as
A. consumers who currently use or like the product. B. consumers whom its research designates as its target market. C. consumers who are unaware of the product. D. consumers who prefer the competitor's product. E. consumers who do not use the product.
Warren Corporation's balance sheet reports equipment that originally cost $65,000. The accumulated depreciation for the equipment is $25,000. Warren sells the equipment for $37,000. What would the effect be on its income statement and statement of cash flows?Income StatementCash Flows
A.
| Loss: $3,000 | Investing + $37,000 |
B.
| Loss: $3,000 | Operating ? $3,000 |
C.
| Gain: $37,000 | Investing + $37,000 |
D.
| Gain: $3,000 | Operating ? $3,000 |
Performance indexes
A. provide a qualitative measure of what "ought to happen." B. are based on the iceberg principle. C. are used mainly to eliminate lazy salespeople. D. are calculated from the Consumer Price Index. E. show the relation of one value to another.