What is true of quality in healthcare?
1. It is easy to define.
2. It is easy to measure.
3. It is complex.
4. It is unachievable.
3
Explanation: 1. Quality is difficult to define.
2. Quality is difficult to measure.
3. Quality is a complex concept, with many factors affecting it.
4. Total quality may be difficult to achieve in healthcare, but improvement of quality is possible.
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