Interjecting "ums", "uha", and "hmm" into a conversation to signal that we are listening and interested in the conversation is called back-channel cues
Indicate whether this statement is true or false.
Answer: TRUE
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Monica is asked to present Rivel Inc's latest product during its annual gathering. After her presentation, she asks for feedback and the audience response is quite negative
They felt Monica used complicated terms and that the overall presentation was boring and hard to follow. She also did not present the summary of the key points. What can Monica do to rectify this problem? Why is it important? a) She can resolve the issue by repeating the key messages in various ways and using simple terms. It is important to meet the needs of audiences with different perceptions. b) She can resolve the issue by presenting again until the audience is satisfied. It is important to convince the audience of the message as the company invested heavily on the promotions. c) She can resolve the issue by making use of high-level language to target at least half of the audience. It is important to gain the audience's attention. d) She can resolve the issue by giving several examples for her points. It is important to convince the audience of the message as the audience's opinion matters to the company.
Communication accommodation theory suggests that ______ can be a means of asserting power.
A. converging B. reverting C. diverging D. inverting
In class, you notice a classmate smiling at you. In which stage of the perceptual process are you engaged?
A. Selection B. Organization C. Interpretation D. Evaluation
When working in groups, Lani is very concerned with reaching unanimous consensus, and she always values what is best for the group over what she personally wants. Which cultural influence is at work when Lani is in a group?
A. Individualism affects decision making. B. Time orientation affects decision making. C. Context affects decision making. D. Power distance affects decision making.