An older extended care resident was dying. The family came to visit, but one of the great-granddaughters had difficulty accepting the impending death. What is the best thing that the nurse can do to help her feel more comfortable?
a. Telling her that she probably should not visit if it upsets her so much.
b. Tell her to avoid talking about the past and focus on the present.
c. Ask her if she would like to brush the resident's hair.
d. Ask the family to leave at the end of vi-siting hours so that they can rest.
C
Suggest simple and appropriate tasks for family members to perform (e.g., offering help with meals, simple hygiene or comfort activities, or filling out a menu). Family members who are having difficulty accepting the patient's impending death sometimes avoid visits. When family members visit, reassure them that their presence is important, encourage interaction, and offer information about what the patient was talking about or has recently experienced. Encourage family members to discuss normal family activities, reminisce about enjoyable times, and ask about the patient's concerns. Some people feel lonely or fearful at night and want a family member to stay with them. In acute care settings or extended care facilities, allow visitors to re-main with patients who are dying, and relax other visiting restrictions.
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