The mother of a 14-year-old girl complains to the nurse that her daughter is moody, shuts herself in her room, and fights with her younger sister. Which comment is most valuable to the mother?
A) "Calmly talk to her about your concerns."
B) "This is normal for her age."
C) "She may be hanging with a bad crowd."
D) "Set some rules for family etiquette."
Ans: A
Getting the mother and daughter talking and sharing information is the most valuable advice. Telling the mother that this is normal does nothing for the family situation. Setting rules will alienate the child. Suggesting an underlying problem can cause a rift between the mother and daughter.
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