One of the biggest mistakes any service provider can make is to deny accountability in dealing with the customer.
Answer the following statement true (T) or false (F)
True
One of the biggest mistakes any service provider can make is to deny accountability in dealing with the customer. When you or your organization, or the products or services it sells, cause customer inconvenience, loss, or dissatisfaction, take responsibility immediately, apologize, and work toward an acceptable resolution with the customer.
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In the United States, companies tend to reach out to the government for assistance when finances are pressured.
Answer the following statement true (T) or false (F)
The task of summarizing the flow of physical units is one of the four steps involved in the preparation of the production cost report
Indicate whether the statement is true or false
Organizational commitment should decrease the likelihood that an individual will respond to a negative work event with
A. exit or loyalty. B. exit or voice. C. neglect or voice. D. loyalty or neglect. E. exit or neglect.
Under the Lanham Act, U-Haul was able to sue a competitor for false advertising and was awarded $40 million in damages
a. True b. False Indicate whether the statement is true or false