Mallika is a perceptive listener. While having a conversation, Mallika gives her undivided attention to the other person by completely focusing, by listening on both the content and relational levels, and by being other-oriented as much as possible
What technique is Mallika employing?
a. Social decentering
b. Memory jogging
c. Mental transitioning
d. Effective synthesizing
A
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Susie is highly anxious about giving her first speech. She takes a lot of time developing and practicing her speech, so she feels comfortable with the content, but not with standing in front of the audience
Susie should remember all of the following EXCEPT _____. A. accept that mistakes can happen, and practicing might minimize them B. shifting her body weight to a more relaxed position C. try to establish eye contact with the people who are not looking at her D. remember that we all make mistakes
Which of the following factors contributes to the difficulty of building strong positive relationships in the workplace?
a. decreasing dependence on technology b. the friction between coworkers generated by office politics c. organizational cultures' encouragement of dynamic relationships d. the negative personal environment that workers create with negative attitudes about their job
One reason why media is powerful as a socializing agent is that:
a. People believe everything they see on TV. b. With many topics, people rely primarily on information from the media. c. We learn how to act by watching TV rather than from observing others. d. Today we are not influenced by institutions, parents, and friends.
Fayol valued a combination of kindliness and justice toward all members of the scalar chain. He termed this ______________
Fill in the blank with correct word