The goal of ________ is to thoroughly understand the "best practices" of other firms and to undertake actions to achieve better performance and lower costs.
A. organizing
B. SWOT analysis
C. competition
D. satisficing
E. benchmarking
Answer: E
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When the law office of Dewey, Cheatham, and Howe received the case of legal paper it had ordered from an Internet office supply retailer, the office manager was dismayed to find the paper was pink even though it was marked white. The office manager packed the paper and sent it back to the retailer who in turn sent it back to the vendor. This is an example of
A. backwards distribution. B. a reverse supply chain. C. backwards handling. D. demarketing. E. resourcing.
A NIMBY is a property owner who opposes development or certain land uses
Indicate whether the statement is true or false
A type of transaction processing system that consists of a set of integrated business applications, or modules, to carry out most common business functions
(such as inventory control, general ledger accounting, accounts payable, order processing, etc.) is called a(n): A) distributed system. B) client/server system. C) enterprise resource planning system. D) group support system.
The use of a touch-tone telephone is likely to increase as a common input device
Indicate whether the statement is true or false.