Which of the following statements accurately describes current research regarding the relationship between social workers' feelings and their behaviors?
A. It is unacceptable for social workers to have negative emotions or to act on them.
B. Professional ethics holds that acting upon positive feelings, perhaps by showing favoritism to an intelligent group member, is acceptable. Discriminating against members due to negative feelings is unacceptable.
C. Negative emotions are human, therefore acceptable, but social workers must use professional skill to create boundaries between their feelings and behaviors.
D. Hostile behavior due to negative feelings is acceptable if it results in better working relationships among all group members.
Answer: C
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