Poor literacy is a problem that interferes with a patient's ability to deal with the health care setting. What can contribute to a patient's literacy problems?
a. The patient is hearing-impaired.
b. The patient cannot read health content.
c. The patient's family is not involved.
d. The patient lives alone.
ANS: B
Inability to read health content often means that patients cannot read the information nurses or doctors send home with them about their disease, the medications they are taking, and important things they need to know. Recent research suggests that written information given to most patients should be written at a fifth- to seventh-grade level to make it more likely that they will understand.
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