Cheryl will let only Martiné cut her hair. She has tried other stylists, but she knows from experience that Martiné cuts her hair well every time. For Cheryl, ________ is the most important of the five service quality dimensions.
A. empathy
B. tangibles
C. assurance
D. reliability
E. responsiveness
Answer: D
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Major Co's adjusted trial balance at December 31 . 2014, includes the following account balances: Common Stock, $3 par .............................................................................. $360,000 Additional Paid-In Capital ......................................................................... 480,000 Treasury Stock, at cost
............................................................................. 30,000 Net Unrealized Loss on Available-for-Sale Securities ................................. 12,000 Retained Earnings: Appropriated for Uninsured Earthquake Losses ............. 90,000 Retained Earnings: Unappropriated ............................................................ 120,000 What amount should Major report as total stockholders' equity in its December 31 . 2014, balance sheet? a. $1,008,000 b. $1,032,000 c. $1,068,000 d. $1,092,000
The FASB and IASB are working jointly to develop a revised, coordinated set of financial reporting objectives. They envision that the proposed reporting objectives would also specify that firms should prepare financial reports from the perspective of its owners or a particular class of owners (proprietary perspective)
Indicate whether the statement is true or false
The percentages of household expenditures spent on transportation, communication, and health care by residents of industrialized nations are _______________ the percentages spent by residents of developing nations.
A. equal to B. triple C. twice D. two-thirds E. half
What is an example of how organizations can be inclusive of the diversity group that may not be represented in its own workforce?
a. encourage employees to visit foreign lands b. attend local church services c. job preparation workshops d. invite minority groups in for an Organization Day where they showcase the organization