Consumer-generated media traces its origins to all of the following EXCEPT ________
A) online consumer word-of-mouth
B) blogs
C) Usenet newsgroups
D) message boards
A
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"Symbolic atonement":
A) is a religious ceremony that has no application to customer service. B) may not fully compensate the customer but indicates that you are trying. C) describes giving dissatisfied customers something extra to try to win them back. D) Both B and C are correct.
As a result of compounding, the effective annual rate on a bank deposit (or a loan) is always equal to or less than the nominal rate on the deposit (or loan).
Answer the following statement true (T) or false (F)
A common carrier is liable for loss of or damage to property if the:
A. damage was caused by the nature of the goods themselves. B. damage was caused by an act or order of the government. C. goods entrusted to it are stolen by some unknown person. D. goods were damaged because of the shipper's negligence.
Briefly describe how the demographic makeup of the United States is changing
What will be an ideal response?