XYZ Company ? XYZ Company is dedicated to operations control. It holds its suppliers to the highest standards, believing there is one best way to complete their tasks. XYZ has even gone so far as to incorporate the Malcolm Baldrige National Quality Award criteria into its business. Following these criteria has allowed the company to grow from a small business to a large corporation. XYZ plans on going international in the next couple of years to broaden its scope. ? XYZ has kept up with new technologies. In fact, it has incorporated a new computer system that helps with the development of the company's products. This system has improved XYZ's production dramatically. Now, XYZ will be able to sell its products at a lower cost. The XYZ management is dedicated to total quality management
and will do whatever is necessary to maintain quality now and for the future. Refer to XYZ Company. The supplier must have ____ in order to be the best possible option and do business with XYZ.
A. marketing operations
B. productivity growth
C. technological displacement
D. reliability
E. R&D
Answer: D
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