Technology is the basis of competition for some firms.

Answer the following statement true (T) or false (F)


True

Rationale: Technology can be the basis of competition for some firms, including those with the goal of becoming technology leaders in their industries.

Business

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When responding to a customer's complaint about one of your company's services, you should

A) soften the situation with excuses such as "Nobody's perfect" or "Mistakes will happen." B) use a generous, grudging tone. C) use a standard form letter, with blanks left for filling in unique information in neat handwriting. D) avoid blaming anyone in your organization by name. E) always find a way to blame the customer for the problem.

Business

The cost method of accounting requires that the cost of each item be coded on a price tag or merchandise container

Indicate whether the statement is true or false

Business

________ can occur when a company purposefully makes pricing decisions to undercut one or more competitors and gain sales and net market share.

A. Price discrimination B. A price war C. Price skimming D. Cost leadership E. Price elasticity of demand

Business

Which one of the following conditions can be effectively eliminated through portfolio diversification?

A) a general price increase nationwide B) an interest rate reduction by the Federal Reserve C) increased government regulation of auto emissions D) change in the political party that controls Congress

Business