Melissa’s boss told her to change the numbers on a balance sheet to make things look better for an upcoming board meeting. Melissa does not want to do it, but she really needs the job. She decides to go ahead and make the change. It appears Melissa’s justification for her unethical behavior is:

A. Disregard or distortion of consequences
B. I did it for the good of others or the company
C. I was only following orders
D. I’m not as bad as the others


C. I was only following orders

Business

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Indicate whether the statement is true or false

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What will be an ideal response?

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This mental model focuses attention and effort on emotional and interpersonal concerns.

a. Relational mental models b. Task-focused mental models c. Cultural mental models d. Social-emotional mental models

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The Dale Carnegie Institute offers tips for building rapport with customers. Which of the following is not one of those tips?

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