Which of the following is part of Deming's PDCA cycle?
A. check
B. direct
C. apply
D. process
E. decide
A. check
The PDCA cycle is a plan-do-check-act cycle using observed data for continuous improvement of operations.
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Abraham Maslow contributed to the field of human relations by
A. being concerned with meeting the explosive growth in demand brought about by the Industrial Revolution. B. advocating the application of scientific methods to analyze work. C. concluding that management decisions were unsystematic. D. emphasizing the maintenance of inventories to meet consumer demand. E. suggesting that humans have five levels of needs.
Which of the following types of brands are the least commonly purchased at grocery stores?
A. Producer B. Store C. Generic D. Manufacturer E. Private
Out-of control indicators may include a number of conditions. What is not one of these?
a. at least 8 upward (or downward) consecutive changes b. at least 8 consecutive points above (or below) the centerline c. at least 1 point beyond two standard deviations from the centerline d. at least 4 of 5 consecutive points beyond one standard deviation from the centerline
Tapes, CD-ROMs and conference proceedings are examples of:
A. special publications B. cost-sharing alliances C. event by-products D. sponsorships