Theo’s boss is often described as friendly, cooperative, diplomatic, and sensitive. Theo would be most accurate in saying his boss is high in which major leadership trait?
A. sociability
B. intelligence
C. conscientiousness
D. drive
A. sociability
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Which of the following elements of the marketing communications mix involves face-to-face interaction with one or more prospective purchasers for the purpose of making presentations, answering questions, and procuring orders?
A) advertising B) sales promotion C) word-of-mouth marketing D) public relations E) personal selling
You provide a pay raise to a follower who has received high scores on annual performance reviews two years in a row. You are demonstrating ______.
A. management by exception-passive B. management by exception-active C. individualized consideration D. contingent reward
For what does the ‘McDonaldisation of society’ most closely refer to?
a. the need for franchising business b. being ahead of the competition c. follow-on sales to increase customer sales – ‘go large with that?’ d. efficiency, consistency, quantification and control principles are then transferred to other industries
A __________ is any crime that is punishable by death or imprisonment for more than one year
a. misdemeanor b. felony c. federal offense d. white collar crime