Answer the following statements true (T) or false (F)

Question

1. Because all work ultimately entails some human interaction, effort, or involvement, Bossidy and Charan believe that focusing on organization synergy is the most important process in strategy execution.
2. Tom is in the marketing department with HomeMade Soups. He was given the responsibility of determining if customers liked the new spicy chicken noodle soup. According to HomeMade Soups' sales data, over 4,000 customers purchased the new soup last month. If Tom surveys 25 of those customers, he has selected an appropriate sample size for decision making.
3. Decision making is the process of identifying and choosing alternative courses of action.
4. When evaluating the alternatives of a decision, managers need to base decisions strictly on cost, quality, and feasibility.

Answer 1

1. FALSE
Because all work ultimately entails some human interaction, effort, or involvement, Bossidy and Charan believe that the people process is the most important of the three core processes (people, strategy, and operations).
2. FALSE
Is there enough data on which to make a decision? The unrepresentative sample bias requires Tom to be attuned to the importance of sample size. Example: If all the assistants in your office say they prefer dairy creamer to real cream in their coffee, is that enough data on which to launch an ad campaign trumpeting the superiority of dairy creamer? It might be if you polled 3,000 assistants, but 3 or even 30 is too small a sample. Likewise, Tom's survey of 25 customers is much too small.
3. TRUE
Decision making is the process of identifying and choosing alternative courses of action.
4. FALSE
Managers need to evaluate each alternative not only according to cost and quality but also according to the following questions: (1) Is it ethical? (2) Is it feasible? and (3) Is it ultimately effective?