Identify and discuss the four components of intercultural competence.
What will be an ideal response?
The knowledge component of intercultural competence consists of how much one knows about the culture of the person with whom one is interacting. To the extent that people have knowledge about other cultures, they are more likely to be perceived as competent.
The affective component of intercultural communication is the degree to which one approaches or avoids intercultural communication--that is, one’s level of motivation to interact with others from different cultures. A central feature here is intercultural communication apprehension.
The psychomotor component of intercultural communication is the actual enactment of the knowledge and affective components. The elements of the psychomotor component are (a) verbal and nonverbal performance and (b) role enactment.
The fourth component of intercultural competence is the actual situation in which intercultural communication occurs. A person may be perceived as competent in one situation and not in another. Perceived competence varies with the situation. Some of the situational features that may affect competence include, but are not limited to, the environmental context, previous contact, status differential, and third-party interventions.
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