Caroline meets her friend, Bill, and his girlfriend, Nancy, at the mall. Caroline accidentally mentions Jenna, Bill's ex-girlfriend, to Nancy, without knowing the fact that Bill had not been completely honest with Nancy about his previous affairs. When Nancy probes further, Caroline gets so nervous that she is unable to continue the rest of the conversation with Bill and Nancy. This is an example
of an _____.
A) emotion labor
B) emotional contagion
C) emotional afterglow
D) emotional effect
E) emotional communication
D
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