No matter how well you delivered your talk, your post-presentation activities should include

A) resolving to improve your performance next time.
B) formulating questions to obtain audience feedback.
C) comparing the results to your mental imagery.
D) letting the audience know that you overcame your anxiety.
E) varying your rate of speaking and the pitch of your voice.


A

Business

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Fill in the blank(s) with the appropriate word(s).

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The core of a CRM program is a ________ database

A) competitor B) supplier C) channel members' D) customer

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A social business is not ______.

A. a charity B. cause-driven C. driven by poverty D. social enterprise

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Eden, the chief executive officer of Flo-Thru Piping Corporation, wants to en-sure that Flo-Thru's activities are legal and ethical. The best course for Eden and Flo-Thru is to act in

a. good faith. b. ignorance of the law. c. regard for the firm's shareholders only. d. their own self interest.

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