Two factors that you have to take into account to know your true customer satisfaction are _______
A) The 7/11 rule and the vocal minority
B) The color of money and the value of repeat business
C) The silent majority and the 11/4 rule
D) The low cost of repeat customers and the cost of litigation
C
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Coolant circulates through all of the following when the thermostat is closed EXCEPT ________
A) Water jacket B) Cylinder head C) Heater core D) Radiator
In the circuit in Fig. 6.85, sketch v?.
 FIGURE 1.png)
Technician A says that all valves rotate to help prevent the valves and seats from burning. Technician B says that positive type valve rotators are only used on intake valves. Which technician is correct?
A) Technician A B) Technician B C) Both technicians D) Neither technician
This legal description system can be established from either the metes and bounds or the rectangular system and is used to describe specific lots within the subdivision:
A. lot and block B. metes and bounds C. township and section D. rectangular survey system E. none of the above