The nurse manager recognizes a need to take steps to promote conflict resolution among health care team members on a nursing unit. In order to promote conflict resolution, the nurse manager should
a. solicit the perspectives of only the nurses.
b. encourage manipulation among group members.
c. promote criticism of individuals within the group.
d. depersonalize conflict situations.
ANS: D
Steps to promote conflict resolution among health care team members include depersonalization of conflict situations. Steps to promote conflict resolution among health care team members also include maintaining a respectful, nonpunitive atmosphere through soliciting the perspectives of each individual, allowing group members to be assertive but not manipulative, and remembering to criticize ideas, not people.
You might also like to view...
When assessing the skin of an elderly patient, the nurse notices a new reddened rash on the patient's chest after starting antibiotic therapy for a stasis ulcer
The patient should be asked which of the following priority questions regarding the presence of a reddened rash? A) "Is the rash worse at a particular time or season?" B) "Are you allergic to any food or medication?" C) "Is there any loss of sensation?"" D) "What is your occupation?"
A patient with Huntington disease has just been admitted to a long-term care facility. The charge nurse is creating a care plan for this patient. Nutritional management for a patient with Huntington disease should be informed by what principle?
A) The patient is likely to have an increased appetite. B) The patient is likely to required enzyme supplements. C) The patient will likely require a clear liquid diet. D) The patient will benefit from a low-protein diet.
When doing a shift assessment on a new patient, the nurse notes that the popliteal pulses are within normal limits (WNL). How would the nurse chart this?
A) Popliteal pulses 1-2+ B) Pulses 2-3+ C) Pulses 3-4+ D) Popliteal pulses 4+
A nurse is obtaining an arterial blood sample from an arterial line for a patient who is receiving oxygen therapy. What is the minimal time the patient should be on the therapy before obtaining the sample?
A) 15 minutes B) 30 minutes C) 45 minutes D) 60 minutes