People who refuse to consider the merits of a speaker's point if it conflicts with their own and who tend to overreact to certain forms of language, such as profanity, usually have what barrier to effective listening?
A. selective listening
B. glazing over
C. rebuttal tendency
D. closed-mindedness
Answer: D
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Competent communicators who practice intercultural sensitivity are those who __________.
A. insist that others adhere to their cultural beliefs and practices B. call attention to behaviors that others may find offensive C. maintain awareness of behaviors that may offend others D. eliminate their own beliefs and practices
_____________ is a common PR activity targeting legislators to influence the content or course of legislation or institutional practices
a. ?lobbying b. ?issue management c. promotion d. propaganda
Which of the following statements is true about choosing a topic?
A. It should interest both you and the audience. B. It should be broad in order to keep the audience interested without boring them with details. C. It only matters if the topic is interesting to the audience, not necessarily to you. D. You should always pick a topic that you already know a lot about in order to avoid having to do any more research.
When speaking before an audience from a high-context culture, you should
A. emphasize group-wide benefits in your speech. B. provide extensive detail and explanations as part of your speech. C. rely on subtle, nonverbal cues to convey your meaning. D. emphasize your sources' high social status to establish credibility.