When firms use inspection to monitor quality, only the finished product is examined for defects or potential problems.
Answer the following statement true (T) or false (F)
False
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Jordan, a sales manager, met with his staff to discuss that they were only a third of the way to their sales goal, but halfway through the sales period. He was looking for suggestions to improve second-half performance. Which part of the planning/control cycle is Jordan doing?
A. Benchmarking against competitors. B. Controlling the direction. C. Making the plan. D. Carrying out the plan. E. Updating the plan.
Which of the following would be added to the balance per bank?
a. Outstanding checks b. Bank service charges c. Collection of a note receivable by the bank d. Deposit in transit
When responding to customer comments online, a company should
A) reply with witty sarcasm to belittling comments or posts. B) reply with factual information to unhappy customers. C) not reply to neutral posts or comments. D) reply to every positive customer statement. E) reply with emotional language to show concern.
Private parties can obtain search-and-seizure orders to grab counterfeit goods under the:
a. Sherman Act b. Counterfeit Goods Act c. Lanham Act d. Copyright Infringement Act e. Fifth Amendment