The unique configuration of the parts of an organizational is called:
A. environment
B. wholeness
C. synergy
D. adaptability
B
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In order to understand what a person means and feels, listen with
A) objectivity. B) empathy. C) apathy. D) depth.
One principle of verbal messages is that message meanings are in __________.
A. abstract objects B. orientation C. disconfirmation D. people
Which of the following situations best describes an example of a double interact, as used in Weick’s Information Systems Approach?
A. An employee speaks; the manager listens and nods her head. B. Each person in the system acts and responds to each other person in the system. C. An employee makes a suggestion to improve the production line; the manager follows the suggestion and corporate productivity increases. D. An employee offers a suggestion; the manager tells her that the correct procedure is to put the suggestion in writing and send it to all department heads; the employee follows the procedure.
When Sheryl tried to give her opinion about the football game, Carlo shut her down, saying women didn’t know anything about football. Which barrier to listening was taking place?
A) premature judgment B) bias or prejudice C) lack of appropriate focus D) distractions