What type of supporting material includes averages, medians, indices, and standardized scores?

A) facts
B) statistics
C) examples
D) documents
E) testimony


B

Communication & Mass Media

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In order for the A-E-I-O-U Model of conflict to work effectively, the leader must assume primary responsibility for wanting to resolve conflict

True False

Communication & Mass Media

Which of the following is TRUE of making a reference to a recent event in your introduction?

a. Most audiences find this introduction tactic somewhat boring. b. It can enhance your credibility by showing that you are knowledgeable about current affairs. c. If you choose to use a recent event in your introduction, it must be an event that has occurred within the last week or, at the very most, month. d. It is a risky tactic because it can confuse audience members who don't follow current affairs.

Communication & Mass Media

Which type of presentation delivery involves speaking without prior preparation?

a. Impromptu speaking b. Memorized speaking c. Manuscript speaking d. Extemporaneous speaking

Communication & Mass Media

In Rusbult’s accommodation model, which strategy for coping with dissatisfying events is constructive and passive?

A. exit B. voice C. neglect D. loyalty

Communication & Mass Media