What type of supporting material includes averages, medians, indices, and standardized scores?
A) facts
B) statistics
C) examples
D) documents
E) testimony
B
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In order for the A-E-I-O-U Model of conflict to work effectively, the leader must assume primary responsibility for wanting to resolve conflict
True False
Which of the following is TRUE of making a reference to a recent event in your introduction?
a. Most audiences find this introduction tactic somewhat boring. b. It can enhance your credibility by showing that you are knowledgeable about current affairs. c. If you choose to use a recent event in your introduction, it must be an event that has occurred within the last week or, at the very most, month. d. It is a risky tactic because it can confuse audience members who don't follow current affairs.
Which type of presentation delivery involves speaking without prior preparation?
a. Impromptu speaking b. Memorized speaking c. Manuscript speaking d. Extemporaneous speaking
In Rusbult’s accommodation model, which strategy for coping with dissatisfying events is constructive and passive?
A. exit B. voice C. neglect D. loyalty