________ is the number of times the average buyer buys a product during the period
A) Buyer turnover
B) Purchase frequency
C) Customer retention rate
D) Advertising impressions
E) Total number of exposures
B
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All of the following are objectives of supply management EXCEPT this:
a. Diversify goods and services whenever possible to reduce costs b. Purchase the required goods and services at the lowest total cost of ownership c. Search for and develop best-in-class suppliers d. Seek ways to improve the organization’s competitive position
According to Mary Parker Follett, the manager’s job was to ____ and ____ group efforts.
a. Coordinate, direct b. Harmonize, coordinate c. Harmonize, synchronize d. Coordinate, synchronize
In many of the forms today, purchasing is the primary vehicle for obtaining external inputs about products and services from suppliers
Indicate whether the statement is true or false
With regard to quality management systems, a(n) _____ is a formal document that demonstrates a commitment to achieving high quality and meeting customer expectations
a. guidance document b. quality trilogy c. owner's manual d. quality policy