In sales-orientation era, the emphasis switched from production to selling. Customers' needs and wants are the most important.

a. true
b. false


Answer: b. false

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An alternative view to reasoning suggests that there are two complementary systems for reasoning. One system, the ____, is involved with mental operations that are based on observed similarities and temporal contiguities while the ___ is involved with manipulating the relations among symbols

a. heuristics; biases b. biases; heuristics c. associative system; rule-base system d. rule-base system; association system

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An overwhelming attack resulting in rapid heartbeat, dizziness, and/or other physical symptoms is:

A. Obsessive-compulsive disorder B. Phobia C. Separation anxiety disorder D. Panic disorder

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Which statement is true concerning the math and science performance of male and female students?

a. Equal numbers of male and female students enroll in advanced math and science classes b. Teachers respond to male and female students in the same ways c. Societal norms and expectations make it acceptable for female students to question their science and math abilities d. None of the above

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All of the following are advantages of submitting manuscripts to electronic journals, except:

a. There are an increasing number of journals to choose from when deciding where to submit. b. Electronic journals often make it easier for articles to be accessed and read widely. c. Electronic journals have more stringent rules for acceptance than traditional print journals, lending them more prestige. d. Electronic journals tend to accept submissions electronically, simplifying the submission process.

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