A customer complains that the heater works sometimes, but sometimes only cold air comes out while

driving. Technician A says that the water pump is defective. Technician B says that the cooling system could be low on coolant. Which technician is correct?

A) Technician A only B) Technician B only
C) Both technicians A and B D) Neither technician A nor B


B

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The law that simply states that energy is conserved is

a. the 0th law of thermodynamics. b. the 1st law of thermodynamics. c. the 2nd law of thermodynamics. d. the 3rd law of thermodynamics.

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Statements of what is known to be true in a given situation are called:

a. evidence b. facts c. propositions d. arguments

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____ is the inclusion of action steps to minimize the damage associated with the disaster on the operations of the organization.

A. Preparation B. War gaming C. Crisis management D. Mitigation of impact

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The ____________________ is the operating pressure that can be found from the gas meter to the gas valve on the appliance.

Fill in the blank(s) with the appropriate word(s).

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