Engineering design is an activity vital to the success of any motor vehicle manufacturer. Identify the level at which engineering design would be classified in the cost hierarchy used with ABC for a maker of built-to-order city and county emergency vehicles (orders are usually placed for 10 to 12 identical vehicles)
a. Unit-level activity
b. Batch-level activity
c. Product-level activity
d. Facility-level activity
B
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When you list everything you are able to see, hear, taste, smell, or touch from your present location as a technique to brainstorm, you are focusing on the ______.
Fill in the blank(s) with the appropriate word(s).
The owner of a grocery store wants to have non-food items delivered, priced, displayed, and inventoried by a wholesaler. Which type of wholesaler best fits the owner's needs?
A) drop shipper B) cash-and-carry wholesaler C) truck jobber D) rack jobber E) mail-order wholesaler
To be sure that resellers _______, they are turning to techniques popularized by the quality movement. Central States Industrial Supply devised standard procedures for performing the firm's services and a quality management system
a. train and coach b. provide superior service c. innovate d. enhance brand equity of supplier
Which of the following factor(s) explain the interest in customer-driven innovation:
a. Technology tools to facilitate it. b. The economics of product development costs and high failure rates. c. Customers' expectations about their role in the business strategy. d. All of the above are factors that explain the interest in customer-driven innovation. e. None of the above are factors that explain the interest in customer-driven innovation.