Causality may be thought of as understanding a phenomenon in terms of conditional statements of the form "If x, then y."
Indicate whether the statement is true or false
TRUE
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An ethical persuasive argument
A) is a contradiction in terms. B) focuses on how the audience's actions will benefit the sender. C) includes all evidence, whether or not it's relevant. D) focuses on being both truthful and nondeceptive. E) requires admitting up front that you stand to gain from audience compliance.
Which of the following is true of single-store retailers?
A. They do not have direct contact with their customers. B. They are very rigid and lack quick adaptability to market changes and customer needs. C. They are not bound by the bureaucracies inherent in large retail organizations. D. They are totally independent of their owner-managers' capabilities to make any retail decision. E. They must join a wholesale-sponsored voluntary competitive group to compete against corporate chains.
To achieve integrative results, negotiators must manage both the context and the process of the negotiation. Which of the following is not part of managing the context of the negotiation?
A. attempting to understand the other negotiator's real needs and objectives B. searching for solutions that meet the goals and objectives of both parties C. emphasizing the differences between the parties D. creating a free flow of information
Robert is Sarah’s assistant. Each morning, Robert presents a list of relevant updates and/or messages left for Sarah from the previous workday when he brings her a coffee. Robert’s communication to Sarah is an example of ______ communication.
a. downward b. upward c. horizontal d. informal