A salesperson uses which of the following to discover needs, confirm the selection, and resolve complaints?
A) questioning skills
B) presenting benefits
C) demonstrating skills
D) negotiating skills
E) closing skills
A) questioning skills
You might also like to view...
The ability to make threats or deliver punishment gives an individual or organization ________ power.
A. coercion B. legitimate C. expert D. reward E. referent
The earliest age that anyone can collect some retirement benefits from Social Security is ____________________.
Fill in the blank(s) with the appropriate word(s).
Common forms of ________ communication include job instructions, official memos, policy statements, manuals, and company publications.
A. diagonal B. horizontal C. downward D. upward
Retirement planning should take place
A) when you retire. B) shortly after you retire. C) well before you retire. D) at any time.