Which of the following strategies will help a listener paraphrase a message effectively?
a. Focusing on as many details as possible
b. Empathizing with the feelings and attitudes of the speaker
c. Sending a feedback that will be encouraging to the speaker
d. Noticing the images and feelings the listener experiences from the message
d. Noticing the images and feelings the listener experiences from the message
To paraphrase effectively, a listener must (1) listen carefully to a message, (2) notice what images and feelings he or she has experienced from the message, (3) determine what the message means to him or her, and (4) create a message that conveys these images or feelings.
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Integrated Communication programs require all of the following EXCEPT
A) coalition building among departments. B) department heads should report to the same superior. C) informal, regular contacts with representatives from other departments. D) eliminating the distinctions between the various fields. E) written policies spelling out responsibilities.
Rhona would like to tell her best friend that she cheated on her SATs to get into college, but she’s worried that if she does, her friend won’t think she is intelligent and won’t like or trust her anymore. Which of the following best indicates the fear that Rhona is experiencing?
A. fear of exposure or rejection B. fear of retaliation or angry responses C. fear of loss of control D. fear of losing one’s individuality
Using presentation software forces you to deliver your speech in a darkened room, what can you do to keep from being "secondary to your presentation aid?"
A. Move around B. Make eye contact C. Use vocal variety D. All of these answers are correct. E. None of these answers are correct.
Permission marketing techniques _______________
a. request consumer authorization to receiving emails b. strives to broaden consumers’ social horizons c. was developed by Procter & Gamble d. uses television as its medium of choice