For a woman, all but which of the following, would be considered inappropriate dress/hygiene?

A) extremely high heels
B) loud nail polish
C) simple jewelry
D) spaghetti straps
E) low-cut blouse


Answer: C

Communication & Mass Media

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Which of these is a major principle governing ethical listening?

a. Sit up front where you can see clearly. b. Avoid mental daydreaming. c. Try to understand emotionally and intellectually what the speaker is saying. d. Listen for orienting remarks and for key words and phrases.

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“Follow the yellow brick road” is a __________ reference.

A. Politically correct B. Mythical C. Citational D. Cultural

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Social loafing can be a common problem on teams. Which of the following is a solution for reducing social loafing?

a. Promote involvement b. Reward team members c. Increase identifiability d. All of the above

Communication & Mass Media

After the staff meeting, Jim wanted to be sure that he understood what he was to include in next week's

report, so he approached his manager to ask for clarification. By doing so, Jim was demonstrating what important aspect of listening? A) checking for accuracy B) giving feedback C) getting feedback D) evaluating the message E) challenging the speaker

Communication & Mass Media