Groups that are organized around the action steps needed to achieve their goals are _____

a. vigilant
b. functional
c. laissez-faire
d. results-driven


d

Communication & Mass Media

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Always err on the side of caution when you use humor in your speech to entertain

Indicate whether the statement is true or false

Communication & Mass Media

Karla?s friend, Jessica, always had to have the last word. If Karla complained about a difficult test, Jessica would say, ?That?s nothing, you should see the tests Dr. Brown gives? If Karla is excited about a trip she is going to take, Jessica would say,

?Oh, I?ve been there lots of times.? Jessica could be described as having ________. A) conversational narcissism B) other-orientation C) complementarity D) immediacy

Communication & Mass Media

Which of the following is NOT a problem with patient communication?

A) being forthright with why the patient is there B) not telling one?s physician what supplements and vitamins a patient is taking C) patient fear of communicating with a physician D) perceived quality of medical care

Communication & Mass Media

Chris is not shy about making requests or disagreeing with others. Chris displays high __________

Fill in the blank with correct word

Communication & Mass Media