A company suffers an outage due to a bad module in a core switch. Which of the following is the proper order of troubleshooting?

A. Gather information, start at the top of the OSI model, and work down.
B. Establish a plan of action to solve the problem.
C. Establish a theory, identify the problem, duplicate the problem, test the theory, and repeat.
D. Gather information, start at the bottom of the OSI model, and work up.


Answer: B. Establish a plan of action to solve the problem.

Computer Science & Information Technology

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Which of the following statements is false?

a. By convention class names begin with an uppercase letter, and method and variable names begin with a lowercase letter. b. Instance variables exist before methods are called on an object, while the methods are executing and after the methods complete execution. c. A class normally contains one or more methods that manipulate the instance variables that belong to particular objects of the class. d. Instance variables can be declared anywhere inside a class.

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The best way to get your Web site to attract first-time and repeat visitors is to make the Web site visually stimulating, give it good content, and structure that content well.

Answer the following statement true (T) or false (F)

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How can a user view the contents of a Windows directory?

What will be an ideal response?

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Within an event-driven program, a component on which an event is generated is the ____ of the event.

A. handler B. driver C. listener D. source

Computer Science & Information Technology