What are some tools available for the nurse manager to use for conflict resolution? (Select all that apply.)

a. Prevention
b. Negotiation
c. Cooperation
d. Resentment
e. Rejection


ANS: A, B, C
Options A, B, and C are an approach to resolving conflict. The other options are not appropriate ways to resolve conflict.

Nursing

You might also like to view...

An 80-year-old patient has been brought to the emergency department in shock. The patient is receiving dopamine (Intropin). What potentially serious adverse effect will the nurse monitor for?

A) Blood dyscrasia B) Cardiac arrhythmia C) Hepatic toxicity D) Renal insufficiency

Nursing

A client reports to the emergency department with ankle pain due to a minor road accident. By asking the client to describe the accident, what type of nursing skill is the nurse using?

A) Assessment skills B) Comforting skills C) Counseling skills D) Caring skills

Nursing

A teenager is brought to the emergency department by a girlfriend who accompanied her to a party

The friend found the client unconscious in a bedroom. Emergency department staff note semen on her underclothes. The priority actions of staff should be focused on a. preserving rape evidence. b. obtaining a description of the rape. c. determining what drug was ingested. d. maintaining the client's airway.

Nursing

The hospital-employed nurse volunteered to assist with physical examinations for athletes at the local high school. How does this situation affect the nurse's malpractice insurance?

1. The nurse is covered by the hospital's malpractice insurance as a community volunteer. 2. The nurse is exempt from liability for any occurrences because of the volunteer status of the work. 3. The nurse is covered by the school's insurance. 4. The nurse is very likely not covered by any malpractice insurance.

Nursing