Suppose that Able Communications is predicting 25% annual growth, on a current base of 90,000 customers. If the growth pattern holds, how many customers will Able have in three years? If it takes about 12 minutes to enter a new customer into the system, how many additional data entry operators will be needed to handle the growth next year? Assume that an operator works about 2,000 hours per year. Also assume a 30% annual attrition rate for existing customers.

What will be an ideal response?


In this assignment, students must calculate staffing needs based on specific assumptions. Answers might vary, depending on assumptions used. The main goal is to have students apply realistic methods and accurate calculation skills. The sample spreadsheet shown below is based on the facts stated in the assignment, and fractional staffing is rounded up or down to a whole number.

Computer Science & Information Technology

You might also like to view...

How does checkpointing in ARIES differ from checkpointing as described in Section 23.1.4?

What will be an ideal response?

Computer Science & Information Technology

Based on the ________ for the project, tables can be ________

A) primary keys, linked B) selections, required C) requirements, saved D) goals, selected

Computer Science & Information Technology

Privacy concerns the collection and use of data about individuals.

Answer the following statement true (T) or false (F)

Computer Science & Information Technology

Populating a table is the same as changing its structure.

a. true b. false

Computer Science & Information Technology