Factors to consider when selecting a ________ include charging a price you are willing to pay and timely delivery.
A. customer
B. supplier
C. sales representative
D. manufacturer
Answer: B
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When one listens to negative feedback, there is a tendency to ______.
a. stop and ask for positive feedback b. immediately answer with excuses or counter-information c. get up and leave the room d. ask for more
The goal of ________ is to stimulate future sales of products for a company by encouraging existing customers to remain loyal.
Organizations that operate closer to the cutting edge of a technology rely more on ________ and less on benchmarking what is already being practiced elsewhere.
A. capitalization B. auditing C. base technologies D. environmental scanning E. key technologies
An act that is ______ can ________ be illegal
a. ethical, never b. ethical, sometimes c. unethical, never d. unethical, only