The nurse listens to a mother and her 4-year-old child as they communicate with each other primarily to determine which of the following? (Select all that apply.)
A.
Communication styles that need improvement
B.
The child's level of language development
C.
The family's culture and its influences
D.
The family's personal and group values
E.
The family's understanding of health care
ANS: B, C, D
Listening to the cultural voices and experiences of family and patients affirms their value and is critically important to unifying the nurse-patient relationship. This method of interaction allows the nurse to understand family values, family developmental aspects, and the family's cultural aspects. It also motivates patient movement toward positive health-promoting activities. It is not primarily to determine areas for improvement, although the nurse may be able to role model better communication for a patient/family. Listening to communication is also not primarily to determine the family's understanding of health care.
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