Which statement best characterizes the importance of rules and of following rules in bureaucracies?
A. Those with the least power in a bureaucratic hierarchy are often the most adamant about the need to follow the rules.
B. Those who make the rules are also the ones who enforce them.
C. Within bureaucracies, power and authority are based on personality and who one knows.
D. Although there are a lot of rules, anyone in the organization may alter the rules fairly easily.
Answer: A
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