The medical assistant performs patient preoperative education for Mrs. Franklin, who is scheduled for exploratory surgery to find the cause for abnormal lab results and her extreme pain. After explaining the surgery to her, the MA asks if she has any questions; she says, "What exactly do they expect to find? Is it bad?" How should the MA respond?
A. "Well, it must be pretty bad, or they wouldn't be doing the surgery."
B. "They are probably looking for signs that you have some type of organ cancer."
C. "I can't be sure, but from what I see in your chart, it could be very serious."
D. "The purpose of exploratory surgery is to fix whatever is wrong with you."
E. "I am not sure. Would you like to discuss this further with the surgeon?"
Answer: E
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