____________ create value by solving clients’ problems through the direct application of expert knowledge.
a. HR managers
b. Strategic human resources
c. Knowledge-intensive firms
d. Virtual organizations
c. Knowledge-intensive firms
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The ________ budget is used for areas of an organization that incur expenses but no revenue, such as human resources and other support departments.
A. production B. sales C. cash D. cost E. capital
The most important factors to consider in analyzing a queuing system are queuing discipline, arrival and service rate, and the nature of the calling population
Indicate whether this statement is true or false.
Andrew Carnegie (the steel mill industrialist) stated that “The battle of life is already half won by the young man who is brought personally in contact with high officials; and the great aim of every boy should be to do something
a. to flatter the high officials b. to demonstrate loyalty to the high officials c. that makes the officials smile with joy d. beyond the sphere of his duties—something which attracts the attention of those over him” (i.e., something that demonstrates the young man’s talents)
Three large firms dominate the telecommunication industry of United Canava: AD Telecom Inc., Mystic Telecom Corp., and Total Talk Inc. Instead of cutting prices competitively, these firms have resorted to non-price competition through branding and product differentiation. Which of the following industry competitive structures are these companies most likely in?
A. perfect competition B. monopoly C. oligopoly D. monopolistic competition