The county dispatch center where you work employs emergency medical dispatchers (EMDs) as call takers. Using EMDs as opposed to a person who is just a "call taker" enables the dispatch center to:
A) Process all emergency calls, including those asking for police, fire, and EMS assistance
B) Provide medical instructions to the caller prior to the arrival of EMS personnel
C) Use computer technology when dispatching the closest ambulance
D) Properly utilize an enhanced 911 call-taking system
B) Provide medical instructions to the caller prior to the arrival of EMS personnel
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